Diamond Trade-In Policy

You can trust that your Red Box diamond purchased from White Jewelers meets the highest ethical standards. The diamonds come with their own grading report that is guaranteed to be accurate, and a report completed by an independent gemological laboratory, such as GIA or AGS.

Additionally, you can trust that your Red Box Diamond meets the highest ethical standards. All Red Box diamonds comply with the Kimberly Process, which is a system of warranties that ensure your diamond is conflict-free.

An essential ingredient of the Red Box Diamond experience is the sense of security. Your Red Box Diamond comes with free loss protection for one full year, making sure your diamond is properly protected. It provides you with worldwide coverage against theft, loss, or mysterious disappearance. Free coverage of the diamond begins on the day your form is faxed or postmarked. There is no deductible. In the event of a loss, simply return to us and we will assist you in getting your diamond replaced.

Each Red Box Diamond comes with the added security of a unique identifier. Etched on the girdle of the diamond is a laser-engraved number that matches your grading report. This number allows for proof positive identification.

You can be confident that your Red Box Diamond will maintain its value over time, because of our phenomenal Trade-Up program unlike any other jewelry store. Once you buy a diamond from us whether it be a loose diamond, engagement ring, diamond anniversary band, diamond earrings or diamond pendant you can always trade up. You do not have to double your diamond size, meaning if you bought a ½ carat initially you do not have to double your size and buy a 1 carat on your trade in. You just have to trade up to a larger, bigger diamond. For example if you bought a ½ carat you can trade up to a ¾ carat, and you just pay the difference.

Whatever you paid for your diamond we will take it as a trade in credit towards a bigger diamond. You do not have to double your size or double your price. You just have to go larger, and just pay the difference. The diamond needs to be in its original condition when you trade it in.