Services

Jewelry Repairs

Our sales staff will examine your jewelry to see what options you have for repairing your articles of jewelry. We explain your options and give price quotes on your repairs. We feel it is necessary to always give you an estimate first before we proceed with your repairs. If the repair is more involved than our best judgment we will have our experienced bench jeweler look it over and then we will call you with a confirmed estimate.

Common repairs include ring sizing, prong repair, stone and diamond setting of loose stones, and replacement of lost or missing stones. We can do new shanks, rhodium plating, new heads and almost any gold soldering that needs to be done.

We want you to feel comfortable about leaving your jewelry for repair. We, at White Jewelers, have been servicing Wooster and Wayne County for 87 years. We have the proven track record of integrity and trust.

Watch Repairs

We change watch batteries usually while you wait unless we are extremely busy with other customers at the time of your visit. We also remove links from watch bracelets on site so you have a quick turnaround.

We have a firm in North Olmstead that services broken watches. He will evaluate what is wrong and will give you a free quote; we ask that you reimburse us for the postage if you choose not to go ahead with the repair. The repair time frame is approximately 2 to 3 weeks.

Pearl Stringing

Pearls are strung two different ways. They can be knotted in between each individual pearl, or side by side with no knot. Most pearls are strung on silk thread which is then knotted between each pearl. Please ask us for an estimate on your restringing.  Our White Jewelers associates are knowledgeable in this aspect and can help with any pearl needs.

Free Services

We have several free services here at White Jewelers. Our services include free jewelry cleaning and inspections, no service fee for layaways, free gift wrapping with any purchase, and our free demonstration of our custom design studio. We offer financing with Synchrony Financial.

Layaways

When putting a piece of jewelry in layaway we require 20% down of the purchase price. A minimum monthly payment is now required. If a customer decides to cancel the layaway, they will forfeit 10% of the purchase price or $25.00, whichever is less.  Special orders and custom design pieces of jewelry are non- cancelable and non- returnable.

Ear Piercings

White Jewelers offer free ear piercings with the purchase of earring studs, which start at $30.00. We have three ear piercers on premise.  We ask if your child is under age 8 to please make an appointment. Upon request we can do both ears at the same time depending on the child’s age. Please call and talk to one of the piercers for further details. Children under age18 must have a parent or guardian present to get their ears pierced.  Any child 2 months or over are required to have their tetanus shot and a parent or guardian must be present and sign the waiver form. Once any earring cartridge is opened, if the child changes their mind or the piercer decides the child is not ready, the adult is responsible to purchase them.  We do not pierce cartilage.